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1. Do
you give free estimates?
At American Building Contractors we don't believe in high-pressure sales
tactics. Our professional, courteous Field Supervisor will visit your home,
listen to your needs, take measurements and provide you a no-cost, no-obligation
estimate to complete the project. There is no "fine print".
2. Do you have references?
American Building Contractors has helped literally tens of thousands of
homeowners with their home improvement needs and we can provide you with
drive-by references to evaluate our work and check out colors and styles.
Of course, we encourage you to check out any contractor you're thinking
of hiring with the Better Business Bureau and your local regulatory agencies.
3. Are you fully licensed, bonded and insured?
As a leader in the exterior remodeling field, American Building Contractors
feels very strongly about making sure our employees, sub-contractors, you
and your home are all protected while we perform any work. We are registered
and licensed in all states that we do business and have been for years.
We carry all appropriate liability and workman's compensation insurance
and we obtain any performance bonds that a project may require.
4. What brands of construction materials do you use?
American Building Contractors has existing relationships with most of the
largest manufacturers in America. We can buy and install virtually any product
from any manufacturer. If you have a particular product in mind, ABC can
get it and install it.
5. Do you provide financing?
American Building Contractors has sources for financing so you can reduce
your investment to a low monthly payment. Additionally, we accept most major
credit cards.
6. Can you work during the winter?
There are some manufacturer restrictions for installing asphalt shingles
in cold weather. Almost all other projects can continue throughout the winter
months. We will work quickly, efficiently and carefully to reduce cold air
infiltration into your house.
7. Do you use sub-contractors?
Like most large General Contractors, American Building Contractors has employees
who have been with us for years and also employs sub-contractors. Most of
ABC's subs have also been with us for years, and all are certified and continually
trained by our production staff. All new subs are thoroughly checked-out,
trained and tested before they are allowed to perform any work for us. Most
importantly, every project is overseen by a Project Manager employed by
ABC who insures that all of our strict standards are upheld on every job
and that we are in compliance with all building codes.
8. How quickly can you get started?
One of our Field Supervisors will call you back within 24 hours. He will
schedule an appointment at your convenience to discuss your project, take
measurements and prepare your estimate. Our Field Supervisors are more than
happy to work around your schedule and come out in the evening or on weekends,
whatever is most convenient for you.
9. Do I have to be home when the Field Supervisor stops by?
In a word, "Yes". At American Building Contractors we want to make sure
we are taking into account all the details you are concerned about and we
need you to be home to let us know what we can do for you to make your project
go as smoothly as possible. At ABC we believe in keeping you informed before,
during and after the project is completed, and that means constant communication
between you, our Field Supervisor and all the staff members working on your
project.
10. What type of warranty do you have?
America Building Contractors offers a ten year limited workmanship warranty
for residential roofing and a one year limited workmanship warranty for
siding, windows, gutters and downspouts, and it’s transferable! American
Building Contractors has worked on literally tens of thousands of homes.
Whether we work on your roof, siding, windows or gutters, rest assured that
the work is backed by a meaningful warranty from a company that will be
around to stand behind it. At ABC we realize word-of-mouth advertising is
critical. We want to make sure that when the last nail is pounded, each
and every homeowner is completely satisfied with the work we've done. If
a warranty issue arises, simply call our office and talk to one of our friendly
customer service representatives. He will schedule a repair technician to
come out at your convenience.
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