|
1. Do you
give free estimates?
We don't believe in high-pressure sales tactics at American Building Contractors.
A professional, courteous Field Supervisor will visit your home, listen
to your wants and needs, and explain the insurance restoration process.
He’ll inspect your home for damage and take measurements. After you file your claim, we'll meet with the adjuster to make sure they don't miss anything. Then when your insurance company sends you paperwork stating what
they think should be replaced and the amount they are going to pay, American
Building Contractors will make those repairs to your home for that amount,
with your only expense being your insurance deductible. So whatever
your insurance company pays is the estimate.
2. What if I have you repair something that wasn’t covered in the insurance
claim?
Your only expense would be the difference between what your insurance paid
for, and the price for replacing what was not paid for by your insurance
company.
3. Do you have references?
American Building Contractors has helped literally tens of thousands of
homeowners with their insurance restoration needs and we can provide you
with drive-by references to evaluate our work and check out colors and styles.
Of course, we encourage you to check out any contractor you're thinking
of hiring with the Better Business Bureau and your local regulatory agencies.
4. Are you fully licensed, bonded and insured?
As the largest General Contractor in America that specializes in exterior
insurance restoration work, American Building Contractors feels very strongly
about making sure our employees, sub-contractors, you and your home are
all protected while we perform any work. We are registered and licensed
in all states where we do business and have been for years. We carry all
appropriate liability and workman's compensation insurance and we obtain
any performance bonds that a project may require.
5. What brands of construction materials do you use?
American Building Contractors has existing relationships with most of the
largest manufacturers in America. We can buy and install virtually any product
from any manufacturer. If you have a particular product in mind, ABC can
get it and install it.
6. Do you provide financing?
Because this is an insurance claim, unless you want to upgrade the materials
on your home, your only cost would be your insurance deductible. ABC accepts
most major credit cards.
7. Can you work during the winter?
There are some manufacturer restrictions for installing asphalt shingles
in cold weather. Almost all other projects can continue throughout the winter
months. We will work quickly, efficiently and carefully to reduce cold air
infiltration into your home.
8. Can you file my insurance claim for me?
No. Your insurance company requires you or your authorized agent to file your claim, not your contractor. However, once your claim is filed,
you can use the damage report and scope of loss that we create on your behalf, to help with your claim. Further, as your contractor, we will cooperate with any adjuster or insurance professional by meeting with them to explain the scope of damage to your property and the necessary steps we must take to repair the damage.
9. Do you use sub-contractors?
Like most large General Contractors, American Building Contractors has employees
who have been with us for years and also employs sub-contractors. Most of
ABC's subs have also been with us for years, and all are certified and continually
trained by our production staff. All new sub-contractors are thoroughly
checked-out, trained and tested before they are allowed to perform any work
for us. Most importantly, every project is overseen by a Project Manager
employed by ABC who insures that all of our strict standards are upheld
on every job and that we are in compliance with all building codes.
10. How quickly can you get started?
One of our Field Supervisors will call you back within 24 hours. He will
schedule an appointment at your convenience to discuss your project, take
measurements and prepare a detailed written report on what has sustained
damage and should be replaced. Our Field Supervisors are more than happy
to work around your schedule and come out in the evening or on weekends,
whatever is most convenient for you.
11. Do I have to be home when the Field Supervisor stops by?
In a word, "Yes". At American Building Contractors we want to make sure
we are taking into account all the details you are concerned about and we
need you to be home to let us know what we can do for you to make your project
go as smoothly as possible. At ABC we believe in keeping you informed before,
during and after the project is completed, and that means constant communication
between you, our Field Supervisor and all the staff members working on your
project.
12. What type of warranty do you have?
America Building Contractors offers a ten year limited workmanship warranty
for residential roofing and a one year limited workmanship warranty for
siding, windows, gutters and downspouts, and it’s transferable! American
Building Contractors has worked on literally tens of thousands of homes.
Whether we work on your roof, siding, windows or gutters, rest assured that
the work is backed by a meaningful warranty from a company that will be
around to stand behind it. At ABC we realize word-of-mouth advertising is
critical. We want to make sure that when the last nail is pounded, each
and every homeowner is completely satisfied with the work we've done. If
a warranty issue arises, simply call our office and talk to one of our friendly
customer service representatives. He will schedule a repair technician to
come out at your convenience.
Notwithstanding any representations on this website, in the State of Florida, neither ABC nor any of its subsidiaries, engages in or is authorized to engage in the business of public adjusting. Further, neither ABC nor any of its subsidiaries negotiates, effectuates, solicits, investigates, files, or adjusts insurance claims.
|