1. What if I don't have any apparent damage?
Over half of the property owners and associations we helped last year didn't think anything was wrong. The damage done by hail or a hurricane is particularly insidious. It is often out of sight and cumulative, building up over time until one day . . . catastrophe. Damage to a roof can cause a variety of problems. Structural damage can happen when moisture accumulates underneath the shingles on the roof deck. The wooden structure can decompose, and when it does you incur major construction expenses. Also, an unexpected leak can cause the loss of cherished heirlooms. What if water damage causes mold? The potential health risks could be deadly. Plus, having to deal with damage to your property is often aggravating, frustrating and very time consuming. Not only do you have to coordinate roofing, siding, gutter, and window companies but you also have to deal with the insurance company, attempting to get everything you are entitled to receive. Damage caused by hail and wind isn't selective. If other properties in your area are getting a new roof, siding, gutters or windows, your property is probably damaged too.

2. What if my property needs emergency repairs?
We will immediately perform any roofing, siding, gutter, or window related emergency repairs and provides you with our Emergency Hotline telephone number for any other immediate needs prior to final authorization from your insurance company.

3. What if my insurance company has only agreed to a partial replacement?
ABC is not a Public Adjustor or a law firm, we are a licensed general contractor with expertise in the restoration of storm damaged properties. We can assist you by doing a FREE inspection and providing a comprehensive damage report which an adjustor can use to reevaluate their initial findings. Additionally, once your insurance claim is settled, ABC will promptly repair the damaged area. Our damage reports, construction management procedures, quality of workmanship and superior warranties are considered the best in the industry.

4. How much will this cost?
All inspections are FREE. If we do not find sufficient damage to justify your insurance claim, we will tell you and it won't cost anything to know that your property is safe. If we find damage and the insurance company agrees to replace your roof, siding, gutters or windows, plus any incidentals that are damaged, the only cost is the amount of the insurance deductible.

5. What's the difference between a contractor that specializes in insurance restoration work and one that doesn't?
As a licensed general contractor that specializes in the restoration of storm damaged properties, ABC will create a comprehensive damage report and scope of loss on your behalf which explains the extent of your property damage. Then, after the adjustor approves your claim, we will perform the necessary repairs to get your property to as good as or better condition than before the storm.

6. Can you file my insurance claim for me?
No. Insurance companies require that the policy holder files their own claim, not a contractor. However, once your claim is filed, you can use the damage report and scope of loss that we create on your behalf, to help you with your claim. Further, as your contractor, we will cooperate with any adjuster or insurance professional by meeting with them to explain the scope of damage to your property and the necessary steps we must take to repair the damage.

7. Should I call my insurance company and file a claim before you come out?
If there is apparent damage to your roof or siding, water is leaking in or siding has blown off, obviously, you should contact the insurance provider right away. Be sure to mention these problems to our Field Supervisor when he comes out, and he will arrange for an emergency repair to be made to minimize any additional damage before an adjustor can get to your property and approve the replacement. If you only suspect you have damage, it is better to have our Field Supervisor inspect the property first. After he has made a thorough evaluation, he will be able to advise you on the severity of damage, how to proceed and then will meet the adjuster at your property to make sure nothing is overlooked.

8. All the other properties in the area got a new roof or siding, why were we turned down?
This is the insurance restoration question we hear the most. This is unfortunate because the answer is probably that you didn't choose a contractor that specializes in insurance restoration work. Occasionally an insurance adjuster might accidentally overlook damage. That's why working with a qualified professional is a wise decision. Hail and strong winds aren't selective. If surrounding property owners suffered damage, then chances are you did too. In these cases we will suggest that you call your insurance company and request an inspection by a different adjustor. Our Field Representative will be there for all future inspections to show the new adjustor the damage we've found.

9.What does hail damage look like?
Sometimes hail damage is obvious and anyone can spot it, but sometimes it takes a trained professional to know what to look for. The easiest thing to do is look for ancillary damage on soft metal items (gutters, vents or window wraps). Similarly, hail damage to aluminum siding is very obvious. On a roof, however, hail damage can be very deceiving. Hail stones strike the asphalt mat, "bruising" the shingles and loosening the granules. As time goes by and rain and snow sweep over the roof, the granules will be washed away, exposing a hole in the shingle. Problems like this could take a year or more to manifest themselves, but you don't want to wait that long. Have the roof checked as soon as you suspect that it may have been damaged.

10. What type of warranty do you have?
Regardless of whether we are replacing a steep slope or flat roof, siding, gutters or windows, American Building Contractors offers the best manufacturers and workmanship warranty in the industry. ABC has worked on literally tens of thousands of projects and we realize word-of-mouth advertising is critical. We want to make sure that when the last nail is pounded, each and every customer is completely satisfied with the work we've done. If a warranty issue arises, simply call our office and talk to one of our friendly customer service representatives. He will schedule a repair technician to come out immediately.

Notwithstanding any representations on this website, in the State of Florida, neither ABC nor any of its subsidiaries, engages in or is authorized to engage in the business of public adjusting. Further, neither ABC nor any of its subsidiaries negotiates, effectuates, solicits, investigates, files, or adjusts insurance claims.